Empty Fentora Box? Bitch Please

My tech is on the phone, places the patient on hold, looks at me and says "Problem!". I ask whats up, she states one of their problem patients is on hold and is stating that one of the two boxes of Fentora we gave him was empty.
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Fentora: About FENTORA
FENTORA is used to treat breakthrough pain in adult patients with cancer (18 years of age and older) who are regularly using other opioid pain medicines around-the-clock for their constant cancer pain.



You may take FENTORA only if you are regularly using other opioid pain medicines around-the-clock for your constant cancer pain and your body is used to these medicines, which means you are opioid tolerant. Do not use FENTORA if you are not opioid tolerant.
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Not only was this guy a problem patient; ie tries to get all of his stuff a week early, lame excuses, always losing/getting things stolen, but he is also a patient of one the pain docs in this area I am sure should have his license revoked for endangering the lives of patients by prescribing the things he does, or knowingly writing for retardidly high dosings because he knows the patient is selling half of the script... either way.

You may not know, but Fentora comes in a nice sealed box of 28 tablets. The box is the kind that is perforated, and you rip it open. It does not fold back in and reseal itself shut like some boxes do. Which would make it really hard for an empty box or a box that has been opened not to be noticed, as you would see a big open ripped side.

The count was on. I double checked the hard copy. The tech that night even noted "2 full boxes of 28".

My tech picks the phone back up.
"Sir, when the script left here they were both sealed, I am not sure what happened after they left here, you might want to look around."
"Where? The store?"
"No sir, your house. They left here sealed. I would check and see if anyone you live with knows what happened"
"Well, can you give me a box?
"No sir, we cannot give you a box with they type of medication it is"
"What are you going to do about this?!?"
"There is nothing we can do, it left here the way it was..
CLICK


Note in the profile what?

I will rip off this phone and throw it at you

Thursdays are great days. It is always raining and I work 2 to 10pm at a great store, nice and slow and steady and great techs, staff pharmacists and front store people. I love me some Mt Healthy. The only thing I dread on Thursday is the ringing.

Whats the ringing you ask? Well, let me inform you. This pharmacy has a drive through. This drive-through dings a door bell everytime a car pulls past a certain spot on the building, so we have around 5-10 seconds (depending on how fast the person is driving) to walk over to the window to be there when the person drives up. In fact, every single store I work at has one of these. What this drive through also has is a "call" button. What does the call button do? Why, it rings every phone in the damn pharmacy at the loudest volume it can ring, all at the same time. How many phones? At the minimum 5.

Usually, this is not an issue. Most stores the people drive up, know we are on our way, after all they can see us which means we can see them and wait 10 seconds for us to walk over. Not this store. Everyone at this store is more important than everyone else. I kid you not, every person that drove up hit the damn buzzer as soon as they got there. Some of you may say, hey they don't know you have an over head door bell. This is true and I give that to the people that hit it when I am the only one there and on the other side of the pharmacy filling scripts.

I do not however give it to the people that ring it while you are standing there. Just today I had several instances where I almost took a screwdriver to the thing:
1. Tech is standing at the window helping lane 2. As she is facing the window talking to lane 2, lane 1 leans out, looks at her and pushes the buzzer. Remember every f*cking phone rings when they do this and does not stop until you pick it up "ma'am, I will be with you as soon as I am done with lane 2."
2. Busy tonight, my counter is backed up. I am helping someone at the counter right by the drive through. Lane 1 pulls up while I am in the middle of counseling the patient. Hits the buzzer. Every phone loud as hell is ringing. I have to pick it up. "I will be with you as soon as I am done with the counter". I resume counseling, then as that patient is done, I ring the person right behind them that has been there waiting for their script I just got done. Guess what lane 1 did? If you guessed sat there and patiently waited their turn at the dinner time rush you would be wrong. They rang the damn bell again because they were pissed I had not helped them yet (30 seconds maybe has went by since I said I would be with them?)

It may not seem like much to an outsider, but hearing every phone ring and seeing all the selfish impatient faces makes you want to break it and just close the drive-through.

Motorized Carts.

I went shopping today for a few things we needed. I went to K-Mart even though I hate shopping there, what with the 4 foot wide aisles (Same reason I don't shop at older Krogers/IGAs) but they were close and had what I needed. It is usually not an issue, as everyone takes turns pushing their carts past one another in the tiny aisles. I was heading back to the back of the store as a obese lady on one of those motorized carts comes out of an aisle. Instead of backing up, she sits there and stares at me. This normally would not be an issue, but her ass plus the cart takes up the whole aisle, I cannot squeeze by her without hitting her. I back my cart up by 4 feet, turn left and go completely around her... "Sorry honey.." Yeah, I bet you are.

Whatever. At Biggs now to finish up my rainy day excursion outside. I am in the soup aisle, standing on my tippy toes to reach the golden mushroom soup I need for my Thanksgiving meal with my mom this weekend. A fat guy rolls by me on a cart and says "Not everyone can reach that high"
What the hell? Why did you say that to me? To get pity? You are a fat guy that is either too lazy to walk, or so fat it hurts your knees to walk. Either way, it wasn't some random unfair thing that happened to you.
Needless to say, I gave him an unblinking look and went back to ruffling through my coupons. No pity for you, get your asses out of the carts.