Empty Fentora Box? Bitch Please

My tech is on the phone, places the patient on hold, looks at me and says "Problem!". I ask whats up, she states one of their problem patients is on hold and is stating that one of the two boxes of Fentora we gave him was empty.
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Fentora: About FENTORA
FENTORA is used to treat breakthrough pain in adult patients with cancer (18 years of age and older) who are regularly using other opioid pain medicines around-the-clock for their constant cancer pain.



You may take FENTORA only if you are regularly using other opioid pain medicines around-the-clock for your constant cancer pain and your body is used to these medicines, which means you are opioid tolerant. Do not use FENTORA if you are not opioid tolerant.
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Not only was this guy a problem patient; ie tries to get all of his stuff a week early, lame excuses, always losing/getting things stolen, but he is also a patient of one the pain docs in this area I am sure should have his license revoked for endangering the lives of patients by prescribing the things he does, or knowingly writing for retardidly high dosings because he knows the patient is selling half of the script... either way.

You may not know, but Fentora comes in a nice sealed box of 28 tablets. The box is the kind that is perforated, and you rip it open. It does not fold back in and reseal itself shut like some boxes do. Which would make it really hard for an empty box or a box that has been opened not to be noticed, as you would see a big open ripped side.

The count was on. I double checked the hard copy. The tech that night even noted "2 full boxes of 28".

My tech picks the phone back up.
"Sir, when the script left here they were both sealed, I am not sure what happened after they left here, you might want to look around."
"Where? The store?"
"No sir, your house. They left here sealed. I would check and see if anyone you live with knows what happened"
"Well, can you give me a box?
"No sir, we cannot give you a box with they type of medication it is"
"What are you going to do about this?!?"
"There is nothing we can do, it left here the way it was..
CLICK


Note in the profile what?